When We Are Closed
A doctor is available in an emergency 24 hours a day. When you telephone the surgery and we are closed you will either automatically be connected to the Nottingham out of hours service or asked to hang up and dial 111.
The doctor on call may give you advice or may ask you to attend the surgery the following day or make a visit to you in your home.
Please remember to only phone out of hours if it cannot wait until the surgery is open again. Don't phone for routine enquiries.
If you have a serious EMERGENCY call 999 to request an ambulance.
NHS 111 Service
NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
When to use it
You should use the NHS 111 service if the surgery is closed and you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For immediate, life-threatening emergencies, continue to call 999.
Walk in Centre
The NHS Walk-in Centre is located on London Road next to the BBC. This is a nurse led drop-in service offering health advice, information and treatment of minor ailments by experienced NHS nurses and health information advisors. The centre is open 365 days a year from 7.00am to 9.00pm.
Your local pharmacy can also offer advice about a range of medicines available without prescription to relieve minor illness and injuries.