Welcome to St George's Medical Practice website

St. George's Medical practice is a teaching and training general practice in central West Bridgford, Nottingham.  The doctors, nurses and staff aim to offer the highest standard of patient-centred healthcare.  

We are here to help when you are ill, and run numerous clinics for patients with long term conditions (chronic diseases). We also offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, contraception, childhood vaccinations and NHS health checks.

In addition to information you may wish to know about the practice, you will also find other health-related information on our website.

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Flu Vaccinations

For an update on this years flu vaccination programme, please click on the 'latest news' item above.

Coronavirus / COVID-19 Update

As you will not doubt be aware, the Practice has needed to make changes to the way it works in order to try to keep patients and staff safe from the spread of the virus.

The Practice is open on weekdays between 8.00am and 6.30pm, however we are trying to reduce the numbers of people coming in to the building where possible.

Below is some information which may help you to understand what you need to do if you need to see and Dr / Nurse and what to expect if you need to attend the surgery.

Our priority is the wellbeing and safety of all our patients and staff and we thank you for your patience and understanding at this very difficult time.

What do I do if I have an urgent medical problem / emergency?

For immediate, life-threatening emergencies, continue to call 999.

For symptoms of coronavirus, please seek advice from the 111 online coronavirus service to check symptoms.

For all other problems please call the surgery.

Booking an appointment

If you need to book an appointment, please do not come to the Practice in person.

You can telephone the Practice and then you will be placed on the relevant call list for a Dr or Nurse (as appropriate).  Where possible the consultation will take place on the telephone or via video call. In some cases it may be necessary for you to attend the surgery in person, but the clinician will explain this to you if required.

For patients with respiratory symptoms or fevers that need to be seen, we are using a room at the back of West Bridgford Health Centre as an assessment centre.  This is by appointment only.

If you need a translator or British Sign Language (BSL) interpreter, please tell the practice prior to your appointment so that this can be arranged.  Translators and BSL interpreters can also be arranged if you are having a video appointment.

Attending the surgery for a face to face appointment

Please do not arrive early to your appointment so that time spent in the waiting room can be reduced for your safety and the safety of others.  If you arrive early, please wait outside the Practice or in your car.

Please read any notices that are up in the Practice to help guide you, for example we are currently only allowing one person in the lift at a time (unless from the same household, or a carer), although this may be increased if the distancing rule is relaxed.

The check-in screen is not in use, so you will need to let the receptionist know that you have arrived for an appointment.  There is a distance barrier and a Perspex screen at the reception for the safety of our staff.

Some of the seats in the waiting area have been marked to not use, to enable distancing, so please sit in one of the allocated seats.

Do I need to wear a face covering?

Yes, If you need to attend the Practice in person, please wear a face covering to protect others around you and help to stop the spread of coronavirus.  Face coverings can be cloth and/or homemade, this includes a scarf or bandana that ties behind the head.  Advice or how to wear and make face coverings can be found on the government website.  Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We only have limited supplies of surgical masks for our staff and therefore will not be able to provide these for patients.

Will my doctor and/or nurse in the Practice wear a face covering?

Yes, all doctors, nurses and other health care professionals will wear surgical face masks to protect you.  They may also wear gloves, plastic aprons, visors and in some situations gowns.  This is nothing to worry about.

Can I bring someone with me to my appointment?

No, please come alone to your appointment unless you have a carer or guardian who helps you with your care or communication needs.  This is so that we can maintain social distancing for the safety of our patients and staff. 

For more information, please click on the 'frequently asked questions' document below:

Coronavirus Guidance - FAQ's

Carers

For more information on services available during the pandemic see:  Carers Hub  

Do you have a Joint or muscle injury?

You could have a digital assessment from home today

Phio is a state-of-the-art digital assessment tool to assess your joint or muscle injury. If you’re a patient at this practice, you can self-refer for an assessment with Phio today.

• Created by expert physiotherapists

• Online assessment, available 24/7

• Quick and easy to self-refer for advice

Visit circlehealth.co.uk/integratedcare/phio to get started with your assessment.

Mental Health Crisis Service

If you are experiencing a mental health crisis and need immediate help.

 Please call the Helpline number:  0300 303 0165

The helpline number is available to anyone, anywhere across Nottingham and Nottinghamshire.  It is open to people of all ages who need urgent mental health support.  Available 24 hours a day, seven-days a week.

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•      National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/
•      NSPCC helpline: 0808 800 5000 If you are worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support.
•      Childline: 0800 1111 Offers free, confidential advice and support for any child 18 years or under, whatever the worry.
•      MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. mind.org.uk
•      YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.  https://youngminds.org.uk
•      ICON: Babies cry:  You can cope.  http://iconcope.org/
•      SafeLives: Specific resources for domestic abuse and COVID.     http://safelives.org.uk/news-views/domestic-abuse-and-covid-19
•      IRISi interventions: org/iris/find-your-local-iris-site/

PartnersHealth Extended GP Evening and Weekend Opening Hours 

The service is available to Rushcliffe registered patients (and any temporary residents within Rushcliffe) and provides routine pre-bookable and same day appointments evenings, weekends and all bank holidays (excl. Christmas Day and New Year’s Day).

Due to the Coronavirus pandemic the weekday evening appointments have been suspended.  The weekend service is still running, however it is not currently a prebookable service, it can only be accessed at the weekend via the 111 service. 

 For access to a GP outside of these times, please contact 111.

Online Services

For information about how you can order repeat prescriptions and book routine GP appointments online, please go to the 'online services' link at the top right of the page.

Comments & Suggestions

We are always keen to hear your views on the service we provide and any suggestions you have which may improve the service.  If you would like to give feedback to us, you can do so by going to the 'contact details' tab from the top menu and completing the on-line form (link below the map), alternatively you can drop in your comments in the comments box in the foyer or at the reception desk.

Also, as a service we will have regular inspections by the Care Quality Commission. To find out more about this, click on the 'Care Quality Commission' link from the right-hand menu.  If you would like to make any comments about the practice directly to the CQC, you can do so by clicking on the link on that page which will take you to our practice section of the CQC website.