Methods of ordering your Repeat Prescriptions
If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
- Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
- NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
- SystmOnline – Order Your Repeat Prescription Online
- By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.
NHS Login
Collecting your prescription
Please allow two full working days for prescription requests to be processed.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Phone our pharmacist after 10am on 0115 914 3200.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription Charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
If you have medicines that have passed their expiry date or that you no longer need, take them to your local pharmacy, who can dispose of them safely for you.
You should never throw unused or expired medicines in the rubbish bin or flush them down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.